Return and refund policy

Once a ticket/subscription/”become a friend” is purchased through www.lariojafestival.es, it will not be exchanged or refunded, except in the case of cancellation of the event. No refunds will be issued in situations where the suspension or change occurs after the start of the show or activity and is due to unforeseen circumstances.

The Organizer is obliged to refund, in case of cancellation, within fifteen days from the date of the public communication of the cancellation. If the cancellation is made after half of the show, there will be no refund.

half of the show, there will be no refund. In case of cancellation, the refund may be carried out within fifteen days from the date of the public communication of the cancellation of the show. Once this period has elapsed, no refund will be accepted. Management/distribution fees or ticket collection services will not be refunded.

The refund of the amount of the tickets will be made automatically to the card from which the purchase was made in a period of approximately 3 to 15 working days.

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